Frequently Asked Questions

Yes, we recommend booking in advance to secure your preferred time and stylist, especially for weekends and bridal services.

Walk-ins are welcome based on availability, but booking ahead guarantees your preferred time slot.

Yes, you can select your preferred expert during the booking process, subject to availability.

Yes, you can reschedule through our booking system or by contacting us directly via WhatsApp or phone.

We recommend arriving 10–15 minutes early to relax and prepare before your service begins.

We accept cash, credit/debit cards, and select digital payment methods.

We kindly ask for at least 24 hours' notice for cancellations or rescheduling to avoid a cancellation fee.

Gift vouchers will soon be available — perfect for treating someone special.

Absolutely. We follow strict hygiene protocols, with all tools sanitized and stations cleaned between every client.

Yes, please inform us of any sensitivities or allergies when booking so we can tailor your treatment accordingly.

We use premium, professional-grade products selected for quality, safety, and performance.

Yes, we highly recommend a bridal trial to perfect your look ahead of your big day.

Bridal makeup typically takes 60–90 minutes, depending on the complexity of the look.

Yes, we offer customized packages for bridal parties and group events — contact us for details.

Yes, complimentary consultations are available for major services like coloring, bridal packages, and skin treatments.

Yes, convenient parking is available near the salon entrance.

Arrive with a clean face if possible, and avoid harsh exfoliation 48 hours prior to your appointment.

We welcome clients of all ages, with treatments tailored to individual needs and skin types.

Absolutely — our location, English-speaking staff, and easy online booking make us a trusted choice for visitors.

You can reach us directly via WhatsApp or phone during business hours for a quick response.